Booking system for dental clinics in Colombia
Bookza answers the clinic's WhatsApp, books the first consultation and every follow-up in the treatment plan, and sends the reminder before each session. You stay with the patient in the chair.
In Colombia private dentistry sits alongside EPS and supplementary-plan care, and many dentists split the week between hours at an institution and their own practice, where they take aesthetics, orthodontics and implants privately. In Bogotá, Medellín and Cali the practice is often inside a medical office building with a front desk shared across several professionals that does not always pass messages on properly. Smile design and whitening enquiries arrive almost entirely through Instagram, where patients write late at night expecting an immediate answer.
- With the week split between the institution and your own practice, patients message you exactly during the hours you cannot even look at your phone.
- The shared building reception passes messages on late or half complete, so appointments get confirmed twice or never confirmed at all.
The 30-day orthodontic adjustment slips because the patient forgets, and the whole treatment plan stretches out for months.
A chair sits empty for a full hour because the patient cancelled too late to offer that slot to anyone else.
The phone rings mid-filling and nobody can pick it up: you cannot answer with gloves on, and there is not always someone at the front desk.
Built for your industry
Reminders for multi-session treatments
A root canal, braces or implants take several visits. The automatic WhatsApp reminder before each session is what keeps the plan on track and cuts no-shows by up to 60%.
The agent answers while you work
The AI agent replies on the clinic's WhatsApp 24/7, offers the open slots and books the appointment on its own. Nobody has to pull off gloves or return calls at the end of the day.
Real duration for every procedure
A cleaning does not take as long as a root canal. You set duration and price per procedure and the schedule builds the operatory's blocks without overlapping patients or leaving dead gaps.
A schedule per dentist and per room
The orthodontist, the endodontist and the general dentist each have their own hours and days. Patients choose who they see, and the public booking link only shows slots that really exist.
Everything you can book
Bookza works nationwide. These are some of the areas with the highest density of service businesses: Bogotá, Medellín, Cali, Barranquilla, Cartagena.
Your clients pay you the way they always have: Nequi, Daviplata, bank transfer, debit card, cash.
“Orthodontic check-ups were what we lost most. Since the reminders started going out on their own, patients turn up and the chair does not sit idle.”
Frequently asked questions
- I only see patients at my own practice a few days a week. Can I show just those days?
- Yes. You define exactly which days and hours are open and the public link shows only those, even when someone writes at midnight. The agent still replies, offers your real availability and books the appointment. Note that Bookza does not integrate with EPS or supplementary plans: it is scheduling, not billing.
- Can I schedule all the follow-ups of a long treatment in advance?
- Yes. Each session goes in as its own appointment with its date and duration, and the patient gets a WhatsApp reminder before every one. That is what stops an orthodontic adjustment from sliding three weeks and derailing the plan.
- Can patients book directly without a treatment estimate first?
- You decide which procedures appear on the public link. Many clinics only open consultations, cleanings and follow-ups, and book the larger treatments after the estimate appointment.
- Does Bookza store clinical patient information?
- No. Bookza is a scheduling system: it keeps the patient's contact record and the history of appointments with your clinic. It is not a clinical records system and does not replace whatever software you use for that.
- Does Bookza work with Colombian mobile numbers?
- Yes. The agent replies and sends reminders over WhatsApp to any Colombian mobile: the +57 country code and the ten digits starting with 3. It is the same channel your clients already use.
- How is the subscription paid from Colombia?
- The subscription is billed in US dollars and paid by card from the dashboard, with no contract and no paperwork. You start with a 7-day free trial, no card required, from USD 19 a month.
Start filling your calendar this week
Join the businesses that automated their WhatsApp, killed no-shows and got hours back every day.
Start 7-day free trial7 days free