Booking system for hair salons in Colombia
Bookza answers WhatsApp, books each service at its real length and sends the reminder. You stay with the brush and the formula.
Colombian neighbourhood salons live off blowouts and keratin far more than haircuts, and a blowout client comes back every week or fortnight as a fixed routine. In Medellín and Cali the finish standard is high and clients compare work on Instagram before booking, so much of the closing happens in the DMs. Year-end graduations, first communions and December weddings pile onto Saturdays and fill the salon with styling booked weeks ahead.
- The weekly blowout is a repeat appointment that currently has to be re-agreed in chat every single week, and when the client writes late somebody else takes the slot.
- The conversation starts in an Instagram DM with a photo and ends on WhatsApp with a different person replying, and half the bookings get lost in between.
A full head of highlights ties up the chair for three hours and the processing time sits idle instead of being sold as a cut or a blow-dry.
A client messages asking for 'a bit of colour' and only on arrival does it turn out to be a four-hour lift that never fits the slot booked.
Wedding Saturdays fill up over WhatsApp and someone ends up writing two updos into the same hour in the paper book.
Built for your industry
Every service at its real length
A root touch-up is not a balayage with a toner. You set duration and price per service, so the book stops being built out of one-hour blocks that never hold a colour.
The agent asks before it books
The AI agent handles WhatsApp and works out which service the client actually wants before it blocks the chair, so a long colour never lands in a haircut slot.
A column per stylist, not one shared grid
Your colourist, your blow-dry specialist and whoever runs treatments each keep their own hours and days off. Clients choose who they sit with and two services never overlap in the same chair.
Fewer empty chairs on a Saturday
Automatic WhatsApp reminders cut no-shows by up to 60%. A bridal styling that never turns up on Saturday morning is a slot you cannot resell.
Everything you can book
Bookza works nationwide. These are some of the areas with the highest density of service businesses: Bogotá, Medellín, Cali, Barranquilla, Cartagena.
Your clients pay you the way they always have: Nequi, Daviplata, bank transfer, debit card, cash.
“I used to write colours into a paper book and something always double-booked on Saturdays. Now every service takes up the time it really needs and clients turn up reminded.”
Frequently asked questions
- I have blowout clients who come every week. Can I give them a standing appointment?
- Yes. You can set the booking to repeat on the same day and time with the same stylist, and the WhatsApp reminder goes out every week without you writing again. If she can't make one week, you cancel just that date and the slot opens back up for another client to take from the link.
- Can I book long services that have processing time in the middle?
- Yes. Each service is set up with its real duration, so a colour or a keratin treatment blocks the hours it genuinely takes. And because you see the full schedule per stylist, you can spot the windows during processing and drop in a cut or a blow-dry.
- What if a client books a haircut but really wants colour?
- The AI agent talks it through on WhatsApp before confirming and works out the right service. If it is colour, it books the colour block at its own length, not the cut. You can also swap the service on any booking from the dashboard and the schedule adjusts.
- Does it work if I price by hair length?
- Yes. You can create the same service as variants with their own price and duration, for example colour on short, medium or long hair. The client picks the right one when booking, and the client history records what was done last time.
- Does Bookza work with Colombian mobile numbers?
- Yes. The agent replies and sends reminders over WhatsApp to any Colombian mobile: the +57 country code and the ten digits starting with 3. It is the same channel your clients already use.
- How is the subscription paid from Colombia?
- The subscription is billed in US dollars and paid by card from the dashboard, with no contract and no paperwork. You start with a 7-day free trial, no card required, from USD 19 a month.
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