Booking system for dental clinics in Uruguay
Bookza answers the clinic's WhatsApp, books the first consultation and every follow-up in the treatment plan, and sends the reminder before each session. You stay with the patient in the chair.
Most Uruguayan dental practices are a single dentist working out of an apartment or a neighbourhood house with no front desk: the person in the chair is the same person answering WhatsApp between patients. Many patients arrive through a pain emergency or a neighbour's recommendation and then stay on for a long treatment with a check-up every three or four weeks. Orthodontics and implants get paid in instalments agreed verbally, so the relationship runs for months and lives entirely in a message thread.
- With nobody at the front desk, messages pile up all morning and you only reply at seven in the evening, once the patient has already booked elsewhere.
- The walk-in with toothache eats the day's schedule and pushes back every check-up you had lined up behind them.
The 30-day orthodontic adjustment slips because the patient forgets, and the whole treatment plan stretches out for months.
A chair sits empty for a full hour because the patient cancelled too late to offer that slot to anyone else.
The phone rings mid-filling and nobody can pick it up: you cannot answer with gloves on, and there is not always someone at the front desk.
Built for your industry
Reminders for multi-session treatments
A root canal, braces or implants take several visits. The automatic WhatsApp reminder before each session is what keeps the plan on track and cuts no-shows by up to 60%.
The agent answers while you work
The AI agent replies on the clinic's WhatsApp 24/7, offers the open slots and books the appointment on its own. Nobody has to pull off gloves or return calls at the end of the day.
Real duration for every procedure
A cleaning does not take as long as a root canal. You set duration and price per procedure and the schedule builds the operatory's blocks without overlapping patients or leaving dead gaps.
A schedule per dentist and per room
The orthodontist, the endodontist and the general dentist each have their own hours and days. Patients choose who they see, and the public booking link only shows slots that really exist.
Everything you can book
Bookza works nationwide. These are some of the areas with the highest density of service businesses: Montevideo, Punta del Este, Salto, Maldonado, Ciudad de la Costa.
Your clients pay you the way they always have: bank transfer, Mercado Pago, debit card, cash.
“Orthodontic check-ups were what we lost most. Since the reminders started going out on their own, patients turn up and the chair does not sit idle.”
Frequently asked questions
- I work alone at the practice with no receptionist. Does this still help?
- That is the most common setup in Uruguay. The agent answers the practice's WhatsApp while you are with a patient in the chair, offers only the slots you left open and books the appointment without you touching your phone. By the time you look, the day is already laid out.
- Can I schedule all the follow-ups of a long treatment in advance?
- Yes. Each session goes in as its own appointment with its date and duration, and the patient gets a WhatsApp reminder before every one. That is what stops an orthodontic adjustment from sliding three weeks and derailing the plan.
- Can patients book directly without a treatment estimate first?
- You decide which procedures appear on the public link. Many clinics only open consultations, cleanings and follow-ups, and book the larger treatments after the estimate appointment.
- Does Bookza store clinical patient information?
- No. Bookza is a scheduling system: it keeps the patient's contact record and the history of appointments with your clinic. It is not a clinical records system and does not replace whatever software you use for that.
- Does Bookza work with Uruguayan mobile numbers?
- Yes. The agent replies and sends reminders to any Uruguayan number (+598) over WhatsApp, the channel your clients already message you on.
- How is the subscription paid from Uruguay?
- The subscription is billed in US dollars and paid by card from the dashboard, with no paperwork and no contract. You start with a 7-day free trial and no card required.
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