Booking system for beauty and spa clinics in Colombia
Bookza answers WhatsApp, books the next session at the interval the protocol needs and sends the prep instructions. You stay in the treatment room.
Colombia has no low season for hair removal: the climate in Barranquilla or Cali keeps demand steady all year, with peaks in December, Holy Week and the mid-year holidays. Body treatments carry as much weight as facials, and many clinics in Bogotá and Medellín run out of an apartment or a private suite, by appointment only, with no street entrance. Instagram is the shop window, the appointment closes on WhatsApp, and the package is paid by transfer or in cash on the day of the first session.
- Because you work without a street-facing space, a client who doesn't confirm simply never shows and there is no walk-in to take the slot.
- The December rush fills your schedule with new clients while the ones halfway through a package can't find room for their next session.
Treatments sell as packages of six or eight sessions on a fixed interval, and by the third one the client stops booking the next.
A treatment room is busy even though an esthetician is free, and whoever picks up the phone cannot tell which of the two is missing.
A client shows up tanned for a laser session because nobody reminded her to stay out of the sun, and the slot is lost anyway.
Built for your industry
Reminders that keep the package alive
The automatic WhatsApp reminder before every session is what holds adherence together: fewer sessions dropped halfway through a package and up to 60% fewer no-shows.
A schedule per esthetician, no double-booked rooms
Every esthetician has their own hours, services and days. The dashboard shows who is on a bed and who is free, so two treatments never land in the same room.
Real duration for every protocol
A facial does not take as long as full-leg laser. You set the duration and price of each service once and the schedule packs itself instead of leaving a bed idle for half an hour.
History for every client
Which treatment, which session of the package, with which esthetician and how long ago. Whoever is on shift today knows what the first esthetician knew.
Everything you can book
Bookza works nationwide. These are some of the areas with the highest density of service businesses: Bogotá, Medellín, Cali, Barranquilla, Cartagena.
Your clients pay you the way they always have: Nequi, Daviplata, bank transfer, debit card, cash.
“Clients used to do three sessions of a package and vanish. Now they leave the room with the next one booked and the reminder arrives, so they finish the treatment.”
Frequently asked questions
- I work by appointment only in a private suite with no street entrance. How do clients get the address and instructions?
- The confirmation and the reminder go out on WhatsApp with the address, the floor, how to announce themselves at reception and the pre-treatment instructions. The agent also answers those questions when a client messages, so you don't have to send the location by hand every time.
- Can I book every session of a package in one go?
- Yes. You can lock in the following sessions at the interval the protocol calls for, and each one fires its own WhatsApp reminder a few days ahead.
- How do I get pre-treatment instructions to clients?
- The AI agent answers the usual pre-session questions on WhatsApp — stay out of the sun, come without makeup, no waxing before laser — and the reminder goes out carrying that information without anyone typing it.
- We have two treatment rooms and three estheticians. Can the system reflect that?
- It can. You set each esthetician's services and hours around what the rooms actually allow, and the booking link only offers slots where a professional and a room are free at the same time.
- Does Bookza work with Colombian mobile numbers?
- Yes. The agent replies and sends reminders over WhatsApp to any Colombian mobile: the +57 country code and the ten digits starting with 3. It is the same channel your clients already use.
- How is the subscription paid from Colombia?
- The subscription is billed in US dollars and paid by card from the dashboard, with no contract and no paperwork. You start with a 7-day free trial, no card required, from USD 19 a month.
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