Booking system for vet clinics in Colombia
Bookza answers your owners' WhatsApps, books the consult or the groom and sends the reminder before the appointment. You stay with the patient on the table.
Colombian neighbourhood vets mostly serve families in gated apartment complexes, where small breeds on frequent grooming matter more than big dogs. A lot of demand arrives by WhatsApp straight from the building lobby, and many clinics add home visits for vaccination and check-ups when the owner cannot get out. Consults share the floor with food sales, so the counter is never actually free.
- Travel time between a home visit and the next in-clinic appointment was never written down anywhere, and it eats the following slot.
- The owner messages from the lobby asking for something today, and if nobody replies within minutes they call the clinic next door.
Nobody remembers next year's booster until the animal is already overdue and the owner wants an appointment yesterday.
Bathing a big dog takes twice as long as a small one, yet both get booked into the same slot and the day falls apart.
The phone rings mid-consultation and it is either put the patient down or lose the caller.
Built for your industry
The booster reminds itself
The automatic WhatsApp reminder reaches the owner before the appointment, so the check-up or the vaccine does not slip past its date. That is what cuts no-shows by up to 60%.
Durations by size and breed
Set up small, medium and large grooms with their own duration and price. The calendar blocks the time each one really takes and stops grooming from colliding with consults.
The record carries the pet's name
Every owner keeps their contact details plus their pet's, and the history shows what was done and how long ago. You walk in knowing who you are seeing.
WhatsApp gets answered without you
The AI agent gives hours, prices and availability and closes the booking on its own while you are in the room with a patient on the table.
Everything you can book
Bookza works nationwide. These are some of the areas with the highest density of service businesses: Bogotá, Medellín, Cali, Barranquilla, Cartagena.
Your clients pay you the way they always have: Nequi, Daviplata, bank transfer, debit card, cash.
“Boosters always slipped through. Now the reminder goes out to the owner on its own and a lot of follow-ups we used to lose are coming back.”
Frequently asked questions
- I do home visits in apartment complexes. Can I book those without clashing with clinic appointments?
- Yes. Create the home visit as its own service with a longer duration that already covers travel, so the calendar blocks the real time instead of booking a clinic appointment while you are on the road. Bookza organises the schedule; it does not plan your route.
- Can I keep a record per pet, not just per owner?
- You save the owner as the client and add the pet's details to their record, along with the history of past appointments. Bookza is your booking system, not clinical software: it does not replace medical records or an official vaccination card.
- Does it work for emergencies?
- Emergencies are walk-ins, not bookings, and they should stay that way. Bookza organises everything schedulable — consults, follow-ups, vaccines, grooms, neuterings — so when an emergency arrives the rest of the day is already clear.
- Can I tell owners the patient must fast beforehand?
- Yes. Each service can carry its own prep note, such as fasting before a scheduled neutering, and the owner sees it when booking and gets it again in the reminder.
- Does Bookza work with Colombian mobile numbers?
- Yes. The agent replies and sends reminders over WhatsApp to any Colombian mobile: the +57 country code and the ten digits starting with 3. It is the same channel your clients already use.
- How is the subscription paid from Colombia?
- The subscription is billed in US dollars and paid by card from the dashboard, with no contract and no paperwork. You start with a 7-day free trial, no card required, from USD 19 a month.
Start filling your calendar this week
Join the businesses that automated their WhatsApp, killed no-shows and got hours back every day.
Start 7-day free trial7 days free