Booking system for beauty and spa clinics in Uruguay
Bookza answers WhatsApp, books the next session at the interval the protocol needs and sends the prep instructions. You stay in the treatment room.
A Uruguayan beauty clinic is usually small: one or two estheticians covering everything from facials to laser, with the schedule living on the owner's phone. Hair removal takes off in October and stays hot until February, and in January half of Montevideo moves to the coast — Maldonado and Punta del Este run flat out while the capital slows to a crawl. Packages are sold up front and paid by bank transfer, often in two or three instalments.
- In November hair-removal enquiries pour into WhatsApp and you answer them between clients, so half the bookings are lost simply because the reply came too late.
- The client who started her package in December disappears on holiday in January and comes back in March with the protocol interval broken and sessions piled up.
Treatments sell as packages of six or eight sessions on a fixed interval, and by the third one the client stops booking the next.
A treatment room is busy even though an esthetician is free, and whoever picks up the phone cannot tell which of the two is missing.
A client shows up tanned for a laser session because nobody reminded her to stay out of the sun, and the slot is lost anyway.
Built for your industry
Reminders that keep the package alive
The automatic WhatsApp reminder before every session is what holds adherence together: fewer sessions dropped halfway through a package and up to 60% fewer no-shows.
A schedule per esthetician, no double-booked rooms
Every esthetician has their own hours, services and days. The dashboard shows who is on a bed and who is free, so two treatments never land in the same room.
Real duration for every protocol
A facial does not take as long as full-leg laser. You set the duration and price of each service once and the schedule packs itself instead of leaving a bed idle for half an hour.
History for every client
Which treatment, which session of the package, with which esthetician and how long ago. Whoever is on shift today knows what the first esthetician knew.
Everything you can book
Bookza works nationwide. These are some of the areas with the highest density of service businesses: Montevideo, Punta del Este, Salto, Maldonado, Ciudad de la Costa.
Your clients pay you the way they always have: bank transfer, Mercado Pago, debit card, cash.
“Clients used to do three sessions of a package and vanish. Now they leave the room with the next one booked and the reminder arrives, so they finish the treatment.”
Frequently asked questions
- In January I work on the coast and the rest of the year in Montevideo. Can I run both schedules?
- Yes. You set the days and hours you work at each location and the booking link only offers slots where you will actually be. When the season changes you adjust availability, and clients keep messaging the same WhatsApp number as always.
- Can I book every session of a package in one go?
- Yes. You can lock in the following sessions at the interval the protocol calls for, and each one fires its own WhatsApp reminder a few days ahead.
- How do I get pre-treatment instructions to clients?
- The AI agent answers the usual pre-session questions on WhatsApp — stay out of the sun, come without makeup, no waxing before laser — and the reminder goes out carrying that information without anyone typing it.
- We have two treatment rooms and three estheticians. Can the system reflect that?
- It can. You set each esthetician's services and hours around what the rooms actually allow, and the booking link only offers slots where a professional and a room are free at the same time.
- Does Bookza work with Uruguayan mobile numbers?
- Yes. The agent replies and sends reminders to any Uruguayan number (+598) over WhatsApp, the channel your clients already message you on.
- How is the subscription paid from Uruguay?
- The subscription is billed in US dollars and paid by card from the dashboard, with no paperwork and no contract. You start with a 7-day free trial and no card required.
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