Booking system for beauty and spa clinics in Peru
Bookza answers WhatsApp, books the next session at the interval the protocol needs and sends the prep instructions. You stay in the treatment room.
In Lima the schedule follows the weather: from December to March hair removal dominates, with clients rushing sessions before the southern beaches, and once the coastal drizzle sets in the weight shifts to facials and body treatments. Clinics cluster in the arcades and office buildings of Miraflores, San Isidro and Surco, almost always with one or two treatment rooms. Packages are built session by session and paid in cash or by mobile wallet, on the day rather than up front.
- Because the client pays session by session, when she stops coming you don't just lose the slot — you lose the entire rest of the treatment.
- In summer you can't keep up with hair removal and in winter the schedule goes cold, with nobody re-engaging the clients left halfway through a package.
Treatments sell as packages of six or eight sessions on a fixed interval, and by the third one the client stops booking the next.
A treatment room is busy even though an esthetician is free, and whoever picks up the phone cannot tell which of the two is missing.
A client shows up tanned for a laser session because nobody reminded her to stay out of the sun, and the slot is lost anyway.
Built for your industry
Reminders that keep the package alive
The automatic WhatsApp reminder before every session is what holds adherence together: fewer sessions dropped halfway through a package and up to 60% fewer no-shows.
A schedule per esthetician, no double-booked rooms
Every esthetician has their own hours, services and days. The dashboard shows who is on a bed and who is free, so two treatments never land in the same room.
Real duration for every protocol
A facial does not take as long as full-leg laser. You set the duration and price of each service once and the schedule packs itself instead of leaving a bed idle for half an hour.
History for every client
Which treatment, which session of the package, with which esthetician and how long ago. Whoever is on shift today knows what the first esthetician knew.
Everything you can book
Bookza works nationwide. These are some of the areas with the highest density of service businesses: Lima, Arequipa, Trujillo, Cusco, Piura.
Your clients pay you the way they always have: Yape, Plin, cash, debit card, bank transfer.
“Clients used to do three sessions of a package and vanish. Now they leave the room with the next one booked and the reminder arrives, so they finish the treatment.”
Frequently asked questions
- My clients pay per session rather than for the whole package. Can I still book the full treatment in advance?
- Yes. You can hold every appointment in the treatment at the interval the protocol needs even though each session is paid on the day, in cash or by mobile wallet. The WhatsApp reminder goes out before each one, and that is what keeps clients from dropping out midway.
- Can I book every session of a package in one go?
- Yes. You can lock in the following sessions at the interval the protocol calls for, and each one fires its own WhatsApp reminder a few days ahead.
- How do I get pre-treatment instructions to clients?
- The AI agent answers the usual pre-session questions on WhatsApp — stay out of the sun, come without makeup, no waxing before laser — and the reminder goes out carrying that information without anyone typing it.
- We have two treatment rooms and three estheticians. Can the system reflect that?
- It can. You set each esthetician's services and hours around what the rooms actually allow, and the booking link only offers slots where a professional and a room are free at the same time.
- Does Bookza work with Peruvian mobile numbers?
- Yes. The agent replies and sends reminders over WhatsApp to any Peruvian mobile (+51, the nine-digit numbers starting with 9), the channel your clients already message you on.
- How do I pay the subscription from Peru?
- The subscription is billed in US dollars and paid by card from the dashboard, with no paperwork and no contract. You start with a 7-day free trial and no card required, then it is USD 19 a month.
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