Booking system for beauty and spa clinics in Mexico
Bookza answers WhatsApp, books the next session at the interval the protocol needs and sends the prep instructions. You stay in the treatment room.
In Mexico the spa lives alongside the shopping plaza: the same clinic competes with the mall storefront and with the esthetician working from home. Facials and massage carry the week, while hair removal follows each region's climate — steady all year on the coast, concentrated between March and June inland. Packages are sold on interest-free card instalments, and wedding and quinceañera season fills the schedule with facials and pre-event treatments.
- A client books her facial for the week of the wedding, and if one session of the package slips she no longer makes the date, so she cancels the whole treatment.
- You charge the package over interest-free months and the sessions stretch out just as long, with nobody reminding the client when the next one is due.
Treatments sell as packages of six or eight sessions on a fixed interval, and by the third one the client stops booking the next.
A treatment room is busy even though an esthetician is free, and whoever picks up the phone cannot tell which of the two is missing.
A client shows up tanned for a laser session because nobody reminded her to stay out of the sun, and the slot is lost anyway.
Built for your industry
Reminders that keep the package alive
The automatic WhatsApp reminder before every session is what holds adherence together: fewer sessions dropped halfway through a package and up to 60% fewer no-shows.
A schedule per esthetician, no double-booked rooms
Every esthetician has their own hours, services and days. The dashboard shows who is on a bed and who is free, so two treatments never land in the same room.
Real duration for every protocol
A facial does not take as long as full-leg laser. You set the duration and price of each service once and the schedule packs itself instead of leaving a bed idle for half an hour.
History for every client
Which treatment, which session of the package, with which esthetician and how long ago. Whoever is on shift today knows what the first esthetician knew.
Everything you can book
Bookza works nationwide. These are some of the areas with the highest density of service businesses: Mexico City, Guadalajara, Monterrey, Puebla, Querétaro.
Your clients pay you the way they always have: SPEI transfer, debit card, credit card, cash.
“Clients used to do three sessions of a package and vanish. Now they leave the room with the next one booked and the reminder arrives, so they finish the treatment.”
Frequently asked questions
- I sell packages on interest-free monthly instalments. Does Bookza charge for the sessions?
- No — you keep charging exactly as you do today: card instalments, transfer or cash, on your usual terminal. Bookza handles the schedule: it holds appointments for the whole package at the right interval and sends a WhatsApp reminder before each one so the treatment doesn't drag on.
- Can I book every session of a package in one go?
- Yes. You can lock in the following sessions at the interval the protocol calls for, and each one fires its own WhatsApp reminder a few days ahead.
- How do I get pre-treatment instructions to clients?
- The AI agent answers the usual pre-session questions on WhatsApp — stay out of the sun, come without makeup, no waxing before laser — and the reminder goes out carrying that information without anyone typing it.
- We have two treatment rooms and three estheticians. Can the system reflect that?
- It can. You set each esthetician's services and hours around what the rooms actually allow, and the booking link only offers slots where a professional and a room are free at the same time.
- Does Bookza work with Mexican mobile numbers?
- Yes. The agent replies and sends reminders over WhatsApp to any Mexican number (+52), written as 10 digits: the area code plus the number. It's the same channel your clients already message you on.
- How is the subscription paid from Mexico?
- The subscription is billed in US dollars and paid by card from the dashboard, with no contract and no paperwork. You start with a 7-day free trial and no card required.
Start filling your calendar this week
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