Booking system for clinics in Peru
Bookza answers your patients on WhatsApp, offers the open slot with the practitioner they asked for and reminds them of the session. You keep seeing patients without interruptions.
In Peru private nutrition, psychology and physical therapy visits usually happen in rooms rented by the hour inside galerías and medical centres in Lima, Arequipa or Trujillo, and the same practitioner often works out of two locations. Insurance covers little of this outpatient care, so patients pay out of pocket and compare prices before deciding. Booking happens entirely over WhatsApp, and a good share of new patients arrive through Instagram or a personal recommendation.
- Patients ask for a same-day appointment on WhatsApp, and if you don't reply within the hour they walk into the practice next door.
- The room is rented by the hour, so a lost appointment costs you that block's rent with nobody seen.
The receptionist picks up the phone while the practitioner is mid-session, and on days without a receptionist messages sit unanswered until the evening.
A first consultation takes twice as long as a follow-up, yet it gets booked the same way and pushes the whole day out of place.
Patients on a multi-session treatment drift away between visits because nobody books the next one before they walk out.
Built for your industry
First consultations and follow-ups with real durations
Set each appointment type with its own duration and price. If a first consultation runs 60 minutes and a follow-up 30, the schedule blocks exactly that and stops running late.
A WhatsApp line that answers while you are with a patient
The AI agent handles questions about availability and books the slot on its own, right away. Nobody has to interrupt a session or return calls between patients.
Fewer missed sessions in long treatments
The automatic WhatsApp reminder before each session cuts no-shows by up to 60%. In a multi-session treatment, every gap avoided means continuity for the patient and revenue for the clinic.
One schedule per practitioner, all in one place
Nutrition, physiotherapy and psychology sit in the same dashboard, each with their own days and hours. The patient's contact record is right there when you need to call or reschedule, instead of buried in three notebooks.
Everything you can book
Bookza works nationwide. These are some of the areas with the highest density of service businesses: Lima, Arequipa, Trujillo, Cusco, Piura.
Your clients pay you the way they always have: Yape, Plin, cash, debit card, bank transfer.
“I used to write appointments down between patients and something always slipped through. Now they book themselves through the link, and with the reminders hardly anyone misses a follow-up.”
Frequently asked questions
- I work out of two locations in the city. Can patients choose where they are seen?
- Yes. Each location is set up with its own days and hours, and when booking the patient picks whichever suits them and only sees that room's real availability. The WhatsApp reminder carries the right address, which is exactly where appointments go missing when you work from more than one place.
- Can I separate a first consultation from a follow-up visit?
- Yes. They are two different services, each with its own duration and price. The patient picks the one they need when booking and the system blocks the real time that appointment takes, so you are not fixing the schedule afterwards.
- We are several practitioners from different disciplines in one clinic. Does it work?
- Yes. Each practitioner has their own schedule, services and working days inside the same account. The booking link only shows each one's real availability, so two appointments never land in the same room at the same time.
- Does Bookza store clinical information about my patients?
- No. Bookza is a scheduling tool: it keeps the patient's contact record and the history of booked appointments, nothing more. It is not a clinical record system and does not replace whatever software you use for that.
- Does Bookza work with Peruvian mobile numbers?
- Yes. The agent replies and sends reminders over WhatsApp to any Peruvian mobile (+51, the nine-digit numbers starting with 9), the channel your clients already message you on.
- How do I pay the subscription from Peru?
- The subscription is billed in US dollars and paid by card from the dashboard, with no paperwork and no contract. You start with a 7-day free trial and no card required, then it is USD 19 a month.
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