Booking system for clinics in Chile
Bookza answers your patients on WhatsApp, offers the open slot with the practitioner they asked for and reminds them of the session. You keep seeing patients without interruptions.
In Chile outpatient practitioners typically rent a room in blocks inside a medical centre in Providencia, Las Condes or downtown Concepción, and the building's front desk is often stretched thin. Physiotherapy, nutrition and psychology run heavily on isapre reimbursement or a Fonasa bono, so the patient pays at the visit and files the claim themselves afterwards. Online sessions held on in psychology, and many patients research and compare practitioners on Instagram before asking for a time.
- The centre's front desk hands out your hours to whoever calls first, and you find out about the change with the patient already in the waiting room.
- Patients ask about the bono and the reimbursement before they ask for a time, and that conversation eats the gap between sessions.
The receptionist picks up the phone while the practitioner is mid-session, and on days without a receptionist messages sit unanswered until the evening.
A first consultation takes twice as long as a follow-up, yet it gets booked the same way and pushes the whole day out of place.
Patients on a multi-session treatment drift away between visits because nobody books the next one before they walk out.
Built for your industry
First consultations and follow-ups with real durations
Set each appointment type with its own duration and price. If a first consultation runs 60 minutes and a follow-up 30, the schedule blocks exactly that and stops running late.
A WhatsApp line that answers while you are with a patient
The AI agent handles questions about availability and books the slot on its own, right away. Nobody has to interrupt a session or return calls between patients.
Fewer missed sessions in long treatments
The automatic WhatsApp reminder before each session cuts no-shows by up to 60%. In a multi-session treatment, every gap avoided means continuity for the patient and revenue for the clinic.
One schedule per practitioner, all in one place
Nutrition, physiotherapy and psychology sit in the same dashboard, each with their own days and hours. The patient's contact record is right there when you need to call or reschedule, instead of buried in three notebooks.
Everything you can book
Bookza works nationwide. These are some of the areas with the highest density of service businesses: Santiago, Valparaíso, Viña del Mar, Concepción, Antofagasta.
Your clients pay you the way they always have: bank transfer, debit card, credit card, cash.
“I used to write appointments down between patients and something always slipped through. Now they book themselves through the link, and with the reminders hardly anyone misses a follow-up.”
Frequently asked questions
- I rent a room in blocks inside a medical centre. Can I have my own booking link without going through the front desk?
- Yes. Your link shows only the blocks you rent and patients book straight into them, without the counter in the middle. The centre's reception carries on with its own work while you see your full schedule in the dashboard, so two people never end up booked into the same room at the same hour.
- Can I separate a first consultation from a follow-up visit?
- Yes. They are two different services, each with its own duration and price. The patient picks the one they need when booking and the system blocks the real time that appointment takes, so you are not fixing the schedule afterwards.
- We are several practitioners from different disciplines in one clinic. Does it work?
- Yes. Each practitioner has their own schedule, services and working days inside the same account. The booking link only shows each one's real availability, so two appointments never land in the same room at the same time.
- Does Bookza store clinical information about my patients?
- No. Bookza is a scheduling tool: it keeps the patient's contact record and the history of booked appointments, nothing more. It is not a clinical record system and does not replace whatever software you use for that.
- Does Bookza work with Chilean mobile numbers?
- Yes. The agent replies and sends reminders to any Chilean number (+56 9) over WhatsApp, the channel your clients already message you on.
- How is the subscription paid from Chile?
- The subscription is billed in US dollars and paid by card from the dashboard, with no paperwork and no contract. You start with a 7-day free trial and no card required.
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