Booking system for clinics in Brazil
Bookza answers your patients on WhatsApp, offers the open slot with the practitioner they asked for and reminds them of the session. You keep seeing patients without interruptions.
In Brazil private outpatient practice coexists with planos de saúde, though nutrition, psychology and physiotherapy earn a large share of their revenue from private-pay patients, especially in São Paulo, Rio and Belo Horizonte. Renting a room by the hour in a clinical coworking space has become a common setup, and online sessions settled in for good after the pandemic. Shared receptionists still exist, but more and more it is the practitioner arranging times over WhatsApp between patients.
- The room is rented by the hour in a clinical coworking space, so every booking that falls through is an hour paid for with nobody in the chair.
- You see patients in person and online in the same week and end up with two schedules competing for the same hour.
The receptionist picks up the phone while the practitioner is mid-session, and on days without a receptionist messages sit unanswered until the evening.
A first consultation takes twice as long as a follow-up, yet it gets booked the same way and pushes the whole day out of place.
Patients on a multi-session treatment drift away between visits because nobody books the next one before they walk out.
Built for your industry
First consultations and follow-ups with real durations
Set each appointment type with its own duration and price. If a first consultation runs 60 minutes and a follow-up 30, the schedule blocks exactly that and stops running late.
A WhatsApp line that answers while you are with a patient
The AI agent handles questions about availability and books the slot on its own, right away. Nobody has to interrupt a session or return calls between patients.
Fewer missed sessions in long treatments
The automatic WhatsApp reminder before each session cuts no-shows by up to 60%. In a multi-session treatment, every gap avoided means continuity for the patient and revenue for the clinic.
One schedule per practitioner, all in one place
Nutrition, physiotherapy and psychology sit in the same dashboard, each with their own days and hours. The patient's contact record is right there when you need to call or reschedule, instead of buried in three notebooks.
Everything you can book
Bookza works nationwide. These are some of the areas with the highest density of service businesses: São Paulo, Rio de Janeiro, Belo Horizonte, Brasília, Curitiba.
Your clients pay you the way they always have: Pix, credit card, debit card, cash.
“I used to write appointments down between patients and something always slipped through. Now they book themselves through the link, and with the reminders hardly anyone misses a follow-up.”
Frequently asked questions
- I rent a room by the hour in a clinical coworking space. Does the schedule help me control just my hours?
- It does. You enter only the hours you have booked in the room and the link offers nothing beyond that, so no patient can pick a time when the space isn't yours. If you add or drop hours from one month to the next, you adjust it in the dashboard and the link updates immediately.
- Can I separate a first consultation from a follow-up visit?
- Yes. They are two different services, each with its own duration and price. The patient picks the one they need when booking and the system blocks the real time that appointment takes, so you are not fixing the schedule afterwards.
- We are several practitioners from different disciplines in one clinic. Does it work?
- Yes. Each practitioner has their own schedule, services and working days inside the same account. The booking link only shows each one's real availability, so two appointments never land in the same room at the same time.
- Does Bookza store clinical information about my patients?
- No. Bookza is a scheduling tool: it keeps the patient's contact record and the history of booked appointments, nothing more. It is not a clinical record system and does not replace whatever software you use for that.
- Does Bookza work with Brazilian mobile numbers?
- Yes. The agent chats and sends reminders over WhatsApp to any Brazilian number (+55), including the two-digit area code and the leading 9 that mobiles carry. Your clients install nothing and stay in the app they already live in.
- How do I pay for the subscription from Brazil?
- The subscription is billed in US dollars and charged to a card from the dashboard, starting at USD 19 per month, with no contract and no paperwork. You get 7 days free first, no card required.
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