Booking system for clinics in Mexico
Bookza answers your patients on WhatsApp, offers the open slot with the practitioner they asked for and reminds them of the session. You keep seeing patients without interruptions.
In Mexico a private nutrition, psychology or physiotherapy practice runs almost entirely on direct payment: major medical insurance rarely covers these visits, so the patient pays at the appointment. Many practitioners rent a room by the hour in medical plazas in Mexico City, Guadalajara or Monterrey, or work from home and over video, and the practitioner is the one answering WhatsApp. New patients usually come from Instagram or another patient's recommendation, and they expect a reply the same day.
- Patients write at midnight, and if nobody answers before morning they have already booked with another practice in the same plaza.
- Because everything is paid directly, every appointment cancelled without notice is income that simply does not come in that day, and nothing fills the gap.
The receptionist picks up the phone while the practitioner is mid-session, and on days without a receptionist messages sit unanswered until the evening.
A first consultation takes twice as long as a follow-up, yet it gets booked the same way and pushes the whole day out of place.
Patients on a multi-session treatment drift away between visits because nobody books the next one before they walk out.
Built for your industry
First consultations and follow-ups with real durations
Set each appointment type with its own duration and price. If a first consultation runs 60 minutes and a follow-up 30, the schedule blocks exactly that and stops running late.
A WhatsApp line that answers while you are with a patient
The AI agent handles questions about availability and books the slot on its own, right away. Nobody has to interrupt a session or return calls between patients.
Fewer missed sessions in long treatments
The automatic WhatsApp reminder before each session cuts no-shows by up to 60%. In a multi-session treatment, every gap avoided means continuity for the patient and revenue for the clinic.
One schedule per practitioner, all in one place
Nutrition, physiotherapy and psychology sit in the same dashboard, each with their own days and hours. The patient's contact record is right there when you need to call or reschedule, instead of buried in three notebooks.
Everything you can book
Bookza works nationwide. These are some of the areas with the highest density of service businesses: Mexico City, Guadalajara, Monterrey, Puebla, Querétaro.
Your clients pay you the way they always have: SPEI transfer, debit card, credit card, cash.
“I used to write appointments down between patients and something always slipped through. Now they book themselves through the link, and with the reminders hardly anyone misses a follow-up.”
Frequently asked questions
- I charge the patient directly, with no insurer involved. Can prices show at booking time?
- Yes. Each service carries its duration and price on the booking link, so patients know what a first consultation costs and what a follow-up costs before they reserve. That takes the pricing conversation off WhatsApp; you still collect exactly the way you do today, by card terminal, transfer or cash.
- Can I separate a first consultation from a follow-up visit?
- Yes. They are two different services, each with its own duration and price. The patient picks the one they need when booking and the system blocks the real time that appointment takes, so you are not fixing the schedule afterwards.
- We are several practitioners from different disciplines in one clinic. Does it work?
- Yes. Each practitioner has their own schedule, services and working days inside the same account. The booking link only shows each one's real availability, so two appointments never land in the same room at the same time.
- Does Bookza store clinical information about my patients?
- No. Bookza is a scheduling tool: it keeps the patient's contact record and the history of booked appointments, nothing more. It is not a clinical record system and does not replace whatever software you use for that.
- Does Bookza work with Mexican mobile numbers?
- Yes. The agent replies and sends reminders over WhatsApp to any Mexican number (+52), written as 10 digits: the area code plus the number. It's the same channel your clients already message you on.
- How is the subscription paid from Mexico?
- The subscription is billed in US dollars and paid by card from the dashboard, with no contract and no paperwork. You start with a 7-day free trial and no card required.
Start filling your calendar this week
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