Terms of Service – Bookza AI

Welcome to Bookza SAS, identified with RUT 220571740011. By accessing or using our services, including the WhatsApp AI booking agent, the management dashboard, and related features (the "Services"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Acceptance of Terms

By creating an account or using the Services, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction), and that you agree to comply with and be bound by these Terms. If you are using the Services on behalf of a business, you represent that you have the authority to bind that business to these Terms.

2. Account Responsibilities

When you create an account with Bookza AI, you agree to:

• Provide accurate and complete registration information.
• Keep your login credentials confidential.
• Be responsible for all activity that occurs under your account.
• Notify us immediately of any unauthorized use of your account.

3. Prohibited Conduct

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable laws.
• Attempt to interfere with, disrupt, or compromise the integrity of the Services.
• Reverse-engineer, decompile, or disassemble any aspect of the Services.
• Impersonate any person or entity, or misrepresent your affiliation.
• Upload or transmit malicious code, spam, or harmful content.

4. Intellectual Property

All content, trademarks, logos, software, and technology associated with the Services are the property of Bookza AI or its licensors. You may not copy, modify, distribute, or create derivative works from any part of the Services without our prior written consent.

5. Service Availability & Modifications

We strive to keep the Services available at all times but do not guarantee uninterrupted access. We may modify, suspend, or discontinue parts of the Services at any time, with or without notice. We are not liable for any downtime or changes to the Services.

6. Fees & Payment

Certain features of the Services may require a paid subscription. By subscribing, you agree to pay all applicable fees as described at the time of purchase. All fees are non-refundable unless otherwise stated. We reserve the right to change pricing with prior notice.

7. Limitation of Liability

To the fullest extent permitted by law, Bookza AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Our total liability for any claim related to the Services shall not exceed the amount you paid us in the 12 months preceding the claim.

8. Termination

We may suspend or terminate your account at any time if you violate these Terms or if we reasonably believe continued access poses a risk to the Services or other users. You may also delete your account at any time by contacting us. Upon termination, your right to use the Services ceases immediately.

9. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the revised version on our website with the updated effective date. Continued use of the Services after changes are posted constitutes your acceptance of the new Terms.

10. Contact Us

If you have questions about these Terms of Service, please contact us: